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IP telephony stands for Internet Protocol telephony. It is often used as a synonym for VoIP or Voice Over Internet Protocol. However, that is not entirely correct. It is more of an umbrella term, including VoIP and others.
Stay tuned to learn more about IP telephony, or visit our website to learn more about our advanced features and third-party integrations.
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Timestamps
00:00 Introduction
00:35 What is IP telephony?
00:53 How IP telephony works
01:34 The different types of IP
03:11 Why use IP telephony?
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#callcentersoftware #VoIP #VoIP number #VoIPvsLandline
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CloudTalk is cloud-based VoIP call center software designed to power your customer service and sales operations. It has powerful tools to automate and optimize routine tasks, leading to better customer care and higher employee efficiency.
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