I got a great question about how to be a better service advisor. How to be great for customers and how to make sure mechanics are happy too. A great service advisor is VITAL to great customer service and to technicians. I asked my good buddy Kevin for a little advice.

Kevin started as a technician, worked his way up to the position of service advisor, and now he runs a service department. If you want to be a good service advisor, THIS is what you need to know.

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