Creating excellent customer service
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Brian Snader, Vice President of Client Development at Integrity Solutions, talks about the value of great customer service in creating lifelong customers.
Ultimately, customers value organizations most for the services they provide, and yet we are so careful and aware of our products (impact). It's the other 'soft touches' we have through consistent service excellence and the way we treat customers and build customer loyalty that really create customers for life. Showing how much you care can go a long way toward creating repeat customers and them eventually telling others about you.
Visit https://www.integritysolutions.com/insights/blog?c267 for more insights on creating customer service excellence.
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