CUSTOMER SERVICE TRAINING! (Customer Service Skills) How to be GREAT at CUSTOMER SERVICE! Learn how to excel in customer service with Richard McMunn from: https://www.how2become.com/ultimate-customer-service-training-course/ #customerservice #customersatisfaction #customerservices #training #trainingcourses
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DOWNLOAD THE SLIDES AND COURSE MATERIALS:
https://www.how2become.com/ultimate-customer-service-training-course/
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CUSTOMER SERVICE TRAINING CONTENT
PART 1: The Definition of Great Customer Service. 4:00 am

PART 2: The importance of excellent customer service. 06:19

PART 3: 5 Essential Elements of Great Customer Service. 09:06

PART 4: 5 Things You Should NEVER Say to Customers. 17:22

PART 5: 7 'Powerful Things' to Say to Customers. 18:37

PART 6: How to deal with customer complaints. 21:52

PART 7: FINAL Method for Customer Complaints. 26:04

PART 8: Test your customer service knowledge! 26:53

PART 9: Customer Service Interview Questions and Answers. 35:04

PART 10: Download the course materials. 41:05

CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEO https://youtu.be/a99gQn9pkOM?si=Ljh7q1AcgGngBv3V
WATCH ME GET A CUSTOMER SERVICE VACANCY INTERVIEW https://youtu.be/zv0DEZLT8no?si=rBCZGoclW2EKDs8m

FREE JOB INTERVIEW TRAINING: https://www.how2become.com/free-online-interview-training-course/

How to pass a job interview https://youtu.be/d49A7IcIG_k

LAST MINUTE INTERVIEW PREPARATION https://youtu.be/6bJTEZnTT5A

BEST ANSWERS to interview questions: https://www.youtube.com/watch?v=2nFunbg11GM

How to Introduce Yourself During a Job Interview! (The BEST ANSWER!) https://youtu.be/wexzvClUcUk

10 AMAZING THINGS TO SAY IN AN INTERVIEW: https://youtu.be/ZMByWenSRdI

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
https://www.linkedin.com/in/richard-mcmunn-coach/

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DOWNLOAD THE SLIDES AND COURSE MATERIALS:
https://www.how2become.com/ultimate-customer-service-training-course/
*************************************************** *****

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