Session format: Customer presentation(s)
Gain Insight – Nick Mehta, CEO

Topics/summary:
As subscription businesses focus on building profitable customer relationships and reducing churn, customer success must permeate your business as a mindset and formal function. Many companies in the subscription economy have elevated it to a VP-level organization. Come and learn practical tips on how to manage the right people, manage changes in your business and take customer success to a new level.

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