Example of terrible customer service

Example of terrible customer service

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Example of terrible customer service
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ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and colleagues. This affordable system delivers world-class skills designed to increase customer satisfaction, reduce turnover, and improve team communication.

Hundreds of skills-based lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, email best practices, conflict resolution, mentoring, management and more. The platform offers video lessons, quizzes, feedback on answers, reminders of key points and certificates of completion.

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Help your staff:
Improve customer satisfaction
Improve your email etiquette and writing skills
Raise awareness about diversity, inclusion and bullying
Reduce conflicts between colleagues
Disarm and retain angry customers
Maximize teamwork with millennials
Develop mentors and coaches

Telephone Doctor® Customer Service Series
Service Matters℠ Round Table Series
ServiceSims℠ Challenge Series
Email Matters℠ The Art of Better Service Series
Basic Sales Skills from AZ℠
How to Ruin a Virtual Meeting℠
8 Keys to a More Respectful Workplace℠
How to Be a Terrible Team Member℠
Generations@Work℠ harnesses the potential of millennials
What to Say When℠ Team Building Series
What to Say When℠ Conflict Resolution Series
What to Say When℠ Mentoring Series
Newmarket Learning℠ Leadership Series
Houndville℠ Animated Workplace Series
What to Say When℠ Team Building Series
What to Say When℠ Conflict Resolution Series
What to Say When℠ Mentoring Series
Newmarket Learning℠ Leadership Series
Houndville℠ Animated Workplace Series

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