#GROWTH MasterClass – Malaysia: How Omnichannel Customer Engagement Maximizes User Retention
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Listen to Izza Idris (Head of Product at Fashion Valet) and Khairold Safri Bin Ibrahim (Digital Product Manager at Telekom Malaysia) along with Saurabh Madan (GM – SEA & ANZ at MoEngage) as they illustrate:
* Critical Components of the Omnichannel Customer Engagement Strategy
* Practical use of segmentation and personalization to retain customers
* Automate the customer journey to improve your retention rate
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