Information technology, or IT, is the field of study dedicated to using, maintaining and improving computer systems in the workplace. The variety of jobs in this field is enormous; from network engineers who ensure computers can communicate with each other, to hardware technicians who replace and repair components, to desktop support staff who ensure end users can use their software properly.

0:00 Introduction to IT Support
4:40 What does an IT Support Specialist do?
7:03 Course introduction
9:03 History of the computer: from abacus to analytical engine
14:34 The path to modern computers
25:15 Computer language
28:20 Character encoding
31:00 Binary
33:32 How to count in binary
36:17 Computer architecture layers: abstraction
38:26 Computer architecture overview

This video is part of the Google IT Support Certificate, which introduces students to troubleshooting, customer service, networking, operating systems, systems administration, and security. Developed by Google employees in the field, the program is designed to give you up-to-date skills in about six months so you can start or advance your career in IT.

Get the certificate HERE: https://goo.gle/47Xwmmk

Why Earn a Google Career Certificate?
No experience necessary: Learn job-ready skills, without a college degree required.
Learn at your own pace: Complete the 100% online courses on your own terms.
Stand out to employers: make your resume competitive with a reference from Google.
A path to in-demand jobs: Connect with top employers currently hiring.

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