Effective communication requires more than just exchanging information. It's all about deciphering the emotions and motivations underlying the data. You must be able to convey a message clearly and listen in such a way that you understand the full meaning of what is being said and ensure that the other person feels heard and understood.

Effective communication seems to be a natural instinct. All too often, things go wrong when we try to communicate with others. We say one thing, but the other hears something completely different, which leads to misunderstandings, dissatisfaction and conflict. This can cause problems in your relationships at home, school and work.

Jordan Peterson teaches a shy, nerdy kid how to communicate

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