The first impression is important, regardless of the situation. Online chatting is no different, so make sure you know how to respond when a customer speaks to you online.

Learn how to chat with customers online with Canity's online customer service training videos. With 400 videos covering every aspect of customer service and an entire training module dedicated to LiveChat with Cusomters, you'll find all the training you need.

Because great customer service starts with great training.

For more great LiveChat and Online Chat training videos like this, visit https://www.canity.com

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