In this Nextiva tutorial, we'll show you how to quickly track your setup with Nextiva so you can run your business smoothly in 2023.

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Table of contents:
0:00 Nextiva Intro
01:02 We demonstrate
1:57 Vote
3:26 BLF
3:55 Conversation flows
6:03 Number management
6:41 Nextiva Analytics
7:53 Gamification
8:41 Forecasts and trend analysis
9:52 End user tools
10:23 Softphone app
11:22 Collaboration tools
12:07 Call logs
12:38 Dial options
13:03 Self-service options
13:51 My room
14:54 Overview

Other details about Nextiva:

Cospace – Quickly conduct conference calls and/or video calls with your team and it's HIPPA compliant if you have health data you're concerned about.

Call Pop – This quickly displays details about the caller, including their last interaction and whether it was positive or negative. You will also see their experience score which is based on their previous calls. You'll also see a star rating based on the survey response and the account value down to the dollar.

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#Nextiva #Tutorial #2023

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