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Why do companies need Operations & Procedures Manuals?
to protect your business from over-relying on an individual employee to run your business (imagine if one of them had to quit at short notice)
providing a comprehensive guide for new employees and interns
drawing up a disaster recovery plan
Providing a comprehensive manual for setting up a new branch/franchise
This is because it:
Documents how the company functions
Serves to guide and reinforce the training curriculum for new employees
Provides self-study and cross-training opportunities for existing employees
In the event of a possible sale of the company, offers reinforcement for the sale and afterwards
promotes a smooth transition to new management
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