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Providing a superior guest experience is the key to creating loyal, returning guests. And this applies to ALL your guests, whether they are served in your dining room or order a delivery or takeaway meal online or by telephone. Every type of guest should experience competent service and genuine hospitality. In fact, taking telephone orders is one of THE most important tasks in your restaurant.
You are responsible for ensuring that guests who order by telephone are welcomed, appreciated and assured that they will receive exactly what they ordered. In this video you will see three practical tips for telephone ordering to connect with your guests so that they feel well served and happy that they chose to order their food from your restaurant.
Please take the opportunity to connect and share this video with your friends and family if you find it helpful.
