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In this video, Amber, a Senior Consultant at RingCentral, provides a comprehensive overview of the RingCentral platform. This session is designed to introduce you to the basics of RingCentral, so you can become familiar with its core components, tools, and features, whether you’re using it for messaging, video meetings, or phone calls.
Timestamps:
0:00 – What is RingCentral? Overview of the cloud-based communications platform
0:46 – RingCentral Core Components: RingCentral App and Admin Portal
1:02 – The RingCentral App: Messaging, Video Meetings, and Phone Calls
2:02 – Tour of the RingCentral desktop application
3:46 – Main menu: Messages, Video Meetings, Phone Calls and Contacts
4:45 – Customize and manage features via the More menu
5:00 – Settings menu: Preferences for Messages, Video, Phone and Notifications
5:34 – Compact view: navigating the app in a smaller layout
5:47 – RingCentral Mobile App: Seamless Transition Between Desktop and Mobile
6:27 – Call Forwarding Feature: Transfer Calls Between Desktop and Mobile
6:46 – Introducing the Admin Portal for behind the scenes management
7:50 – Admin Portal Overview: Managing Users and Company Settings
8:19 – Additional Resources: RingCentral University for in-depth training
This video provides an essential introduction to the tools and functionality available with RingCentral, walking you through both the user-facing application and administrative settings. For those who want to dig deeper, RingCentral University offers detailed training to help you maximize your use of the platform.
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