First impressions are crucial, and they happen quickly. You'd be surprised how much you've communicated with your restaurant guests before you even say a word. Are you aware of what you are actually telling your guests through your first impressions?

In this video, you'll learn four practical ways to shape the way your guests perceive you that you can put into practice today. A positive first impression will help you create happier guests and make your job a lot more fun and rewarding.

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