dirtypunk Introduction to IT Support and Help Desk Essential skills and knowledge dirtypunk • Available on Youtube • Published 2 months ago
Author of The Compassionate Geek Don Crawley The Six Steps to a Successful Tech Support Session: Customer Service Training 101 Don Crawley Author of The Compassionate Geek • Available on Youtube • Published 11 years ago
soundtraining.net The Six Key Steps to Handling a Tech Support Call: Customer Service Training 101 soundtraining.net • Available on Youtube • Published 12 years ago
