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Spoiler alert: it is a combination of agile and service management.
But there's a little more to it than just that. With 90 seconds left on the clock, here you will find everything you need to know about agile service management.
#TOPdesk #ITSM #agileservicemanagement
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Want to know more?
Ready to bring speed, flexibility and customer focus back to your IT department?
Download the agile service management e-book and learn everything you need to know to make your IT department more agile – from seven common pitfalls in agile transitions to making your Service Level Agreements more flexible: https://bit.ly/3U4jXpb
Or discover what other service management terms really mean:
What is ITSM? We explain it in 90 seconds in this video: https://www.youtube.com/watch?v4T2d1AYT9u8
What is ITIL? https://bit.ly/3AoCbdy
What is incident management? https://bit.ly/3PrZkjB
What is change management? https://bit.ly/3bVbGTE
What is knowledge management? https://bit.ly/3QNsnPE
What do these 26 IT service management terms mean? https://bit.ly/3PpUaoj
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Read the latest trends, tips and tricks in the field of service management here: https://bit.ly/3zRkRMY
Or read more about what we do here: https://bit.ly/3piloml
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‼TOPdesk is one of the fastest growing service management providers worldwide. Our goal? Helping other companies make their services simpler, better and smarter. Customers all over the world use our software to streamline their IT services.
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