TOPdesk How you can spend 20% less time on recurring incidents

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Does your IT team constantly deal with recurring incidents, such as password resets?

Bundling the knowledge of your service desk in a knowledge base reduces the pressure on your service desk employees and increases customer satisfaction.

Mike from TOPdesk tells you all about it in this video.

#TOPdesk #ITSM #knowledge management #shorts

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Want to know more?

Discover how to store and share knowledge with TOPdesk's knowledge base system: http://bit.ly/3Y6Ue28

Discover the 5 benefits of knowledge management for your IT service desk: https://bit.ly/3OvZjhx

Or download our knowledge management e-book to start your own knowledge management journey: https://bit.ly/3Kdo6Et

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Stay connected with us!

Read the latest trends, tips and tricks in the field of service management here: https://bit.ly/3zRkRMY

Or read more about what we do here: https://bit.ly/3piloml

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‼TOPdesk is one of the fastest growing service management providers worldwide. Our goal? Helping other companies make their services simpler, better and smarter. Customers all over the world use our software to streamline their IT services.