Voice over Internet Protocol is a modern telephony technology that allows people to make and receive calls over the Internet instead of the usual landline telephone lines. It offers several benefits, including cheaper international calls, easier remote working, and streamlined call center operations.

In this video we look at what VoIP is, how it works, some of its most popular features, its advantages and some disadvantages.

The core features of VoIP include:

Click to call
Select automatically
Call in queue
Recording of conversations
Forwarding
And much more!

Stay tuned to learn more about VoIP and cloud phones, or visit our site at cloudtalk.io for more information.

Timestamps

00:00 VoIP benefits overview
00:21 Introduction to VoIP
01:01 What are cloud/soft phones?
01:41 Popular VoIP features
02:48 The benefits of VoIP
03:28 Disadvantages of VoIP

#voip #voipforbusiness #phoneline #cloudtalk #callcenter

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Photo credits:
Photo of Surface on Unsplash
Photo by Brooke Cagle on Unsplash
Photo by Elizeu Dias on Unsplash

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