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your business today.
In Part 1, we discussed why learning to build a custom AI chatbot can take your career to the next level. In this part you'll learn huge benefits for any business… it's an unfair advantage
Here are 7 of them
1. Data security and privacy
An in-house AI chatbot can process sensitive data without sharing it with an LLM that needs training, which is important for regulated industries.
Custom AI chatbots can be programmed to comply with a company's privacy policy by providing access to specific information, people and times.
2. Customization
Building your own chatbot gives you full control over its features and functionality. Adapt the chatbot to your specific business needs and ensure it delivers the most relevant and valuable information
3. Product insights
Your chatbot can gather insights about how customers use your products, the problems they encounter, and the most commonly used features.
These can support product development and improvements.
4. 24/7 availability
Your chatbot can be available 24 hours a day and provide direct support to employees or customers in answering questions and completing tasks.
5. Cost savings
Despite an initial investment, a chatbot can reduce costs by automating routine tasks and providing instant access to important information. For example, a chatbot can save employees time and reduce the need for additional staff.
6. Employee training
AI chatbots can also help with onboarding and training new employees, providing them with immediate answers to their questions and guiding them through the company's processes and systems.
7. Upselling and cross-selling
AI chatbots can recommend additional services or premium features to existing customers based on their usage patterns and needs, generating additional revenue.
These are just a few benefits and much more. What else can you think of?
Here is a link to the course I took to learn how to build mine.
https://chatwithdata.teachable.com
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